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Visitor Services

Visitor Services

The Golden Visitor Centre is closed for the winter season 2021/2022. 

Though our Visitor Centre is closed for the season, you can find answers to your questions by calling Tourism Golden's marketing office at 250.439.1111 or by email at info@tourismgolden.com

We encourage you to visit the centre in the summer to help you make the most of your experience in Golden. During your consultation with a visitor information counsellor, a digital itinerary can be created and emailed to your personal device and additional maps and resources will be handed out upon request. 

Click here for the latest federal and provincial public health and travel requirements and advisories. 

We have created several resources for travelling safely and responsibly at all times. Find out more. We have also created a "Travelling to Golden during COVID-19" document to help you plan ahead during the pandemic.
You may also review Destination BC's "10 Ways to Travel Safely and Responsibly" before leaving home.

Summer Services 2022:

Friendly, welcoming visitor information counsellors will be on hand to help you find information about activities, attractions and accommodations in and around Golden, plus Golden travel guides and maps. Our information counsellors can help you create your own customized itinerary, which can be e-mailed directly to your own device; saving paper, and keeping you travelling light as you experience all that Golden has to offer. Whether you need a map, suggestions for dinner, help planning your trip or to find an activity or accommodation, visitor services in Golden has it covered. 

Pick up trail maps or the Golden Travel Planner,  use the digital kiosks and wifi hotspot to find information about Golden online. Facilities at the Visitor Centre include:

  • wifi
  • digital kiosks
  • picnic tables
  • dog run
  • sani-dump ($7 user fee) 
  • Parks Canada day & annual passes available for purchase 
  • Parks Canada branded souvenirs and backcountry maps 
  • Kicking Horse Mountain Resort passes available for purchase

Electric Vehicle Charging Stations can be found at these locations:

  • Level 2 charging stations (4) and BC Hydro DC Fast car charging stations Town of Golden, Park Drive
  • Tesla Supercharger (4 -DC Fast Chargers) – Travelodge, 12th St N
  • Tesla Supercharger (8 - DC Fast Chargers) – Fas Gas TransCanada
  • Sun Country (1 - level 2) - Holiday Inn Express, 14th St N
  • Petro-Canada (4 - DC Fast Chargers) – TransCanada
  • Electrify Canada (4 - DC Fast Chargers) – Golden Village Lodge, Lafontaine Rd.

Golden is a popular vacation destination, and we highly recommend booking accommodation in advance, especially campsites, during the high season and holiday weekends.  Click here to see holiday dates.

When the centre is closed, we encourage you to visit our website by using one of the free wi-fi hotspots. Message us via our social media channels, call us or send us an e-mail. 

In the summer, the centre is open 7 days a week between 9 am and 5 pm.

Location:

1000 Trans Canada Highway 

Tel: 250-439-7290 or email: visitorinfo@tourismgolden.com 

 

 

 

Use the Golden Experience Finder to see information customised to your requirements and the handy trip planning tool to create your own personal itinerary.

Don't forget to add the Tourism Golden web app. to your mobile device, making it quick and easy to access tourismgolden.com from your home screen using free wifi offered in numerous places in and around Golden.

Other useful resources before you leave, or whilst on the road include:

Drive BC for road conditions in BC,

Parks Canada important bulletins for Yoho, Glacier, Kootenay, Banff Lake Louise, Jasper and 

Destination BC's Know Before You Go for other resources and information.